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Digitization in public administration

Simple. Safe. Close to the people.

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DERTOUR
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DERTOUR
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Dräger Logo
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DEKRA
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Das Logo der Bundesagentur für Arbeit
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HomeServicesDigitization in public administration

Software for public administration with impact

Public administration digitization is not a technology competition, but a service promise to citizens and employees. We make software for public administration work: from strategy and objectives to architecture and development through to integration and acceptance. We train and support your employees during the introduction of the new IT systems. Lean, secure, barrier-free and with clear benefits.

Less bureaucracy. Better sovereignty.

Why government digitization succeeds with MaibornWolff

Confident & secure

We develop cloud and data architectures that combine digital sovereignty and security. GDPR, BSI basic protection, NIS2 - standard for us. This creates scalable systems without lock-in, with full control over data, costs and the future.

User-centered technology

In-depth expertise in cloud, security, low-code and data architecture meets pragmatic implementation. We only use what creates added value and take people with us. API-first, modular and future-proof. This keeps your IT landscape flexible instead of overloaded.

End-to-end expertise

We provide public authorities with holistic support for digitalization. With clear objectives, lean architecture and iterative implementation, we provide solutions that work. Comprehensible, measurable, sustainable.

Partnership at eye level

With over 2,000 digitalization projects and 850 experts, we combine experience with proximity. We work agilely, transparently and with the highest quality standards as a partner who takes responsibility and shares success with you.

Topics that drive your business forward

Digitalization is changing markets, processes and business models - and presents you with complex decisions. Our topic pages provide guidance: they show how we use strategy, technology and experience to create solutions that have a lasting impact.

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Apps

From concept to rollout: We develop apps that deliver measurable results—intuitive, secure, and built to seamlessly integrate technologies such as AI and IoT.

Topic Apps
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Cloud

With the right cloud architecture, we combine technology and business value: automated, secure, scalable. This allows us to create space for innovation and sustainable competitiveness.

Topic Cloud
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Cybersecurity

Cybersecurity starts with clarity: We protect your systems, data, and processes with security by design—from risk analysis and penetration testing to DORA and NIS 2 compliance.

Topic Cybersecurity
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Data & AI

Aus Daten werden Entscheidungen, aus KI entsteht Wertschöpfung. Wir entwickeln datengetriebene Strategien, Modelle und Systeme, die Ihr Unternehmen messbar intelligenter machen.

Topic Data & AI
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Digital Design & UX

Good design takes a holistic approach—from the vision to the finished product. We create user-centered, evidence-based experiences that reduce complexity and have a real impact.

Topic Digital Design & UX
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IT Consulting

Think strategically, implement operationally: MaibornWolff develops IT organizations, architectures, and processes that enable change and lead your business to sustainable success.

Topic IT Consulting
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IT modernization

Outdated systems slow down innovation. We modernize your IT during ongoing operations—with a clear strategy, clean code, and a focus on future viability and stability.

Topic IT Modernization
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Quality Engineering

Quality is not created at the end, but right from the start. We integrate testing, automation, and engineering to make software reliable, secure, and future-proof.

Topic Quality Engineering
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Web

Today, web platforms are ecosystems. MaibornWolff develops high-performance, accessible, and scalable solutions with modern stacks—from headless CMS to API-first architectures.

Topic Web
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As the oldest transport association in the world, hvv is pursuing ambitious goals to get more people excited about using public transport every day. To achieve this, a customer-oriented, modern and attractive user experience must be ensured, both analog and digital. We are delighted to have Jung von Matt TECH and MaibornWolff, two highly renowned partners, on board for the new web experience.
Anna-Theresa Korbutt, Managing Director, hvv

Digitization for federal, state and local authorities: Who benefits from our solutions?

Federal and state authorities as well as local authorities are facing similar tasks: Digitizing processes, networking data, simplifying services. We provide support from citizen portals to registers, from appointment and application management to register modernization; always with a focus on impact, security and accessibility. In this way, the digitalization of public administration in Germany succeeds step by step: interoperable, scalable and with measurable results in line with your goals.

➜ Federal and state authorities with a focus on OZG and RegMoG
➜ Municipalities and municipal IT service providers
➜ Transport companies, special-purpose associations

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Are you planning an OZG project and looking for experienced support?

We start with a joint discovery phase. This forms the basis for your target image: well-founded, realistic and measurable. We then put together the right interdisciplinary team: Consulting, architecture, development and security. Transparent, independent and tailored to your protection requirements.

Digitalization in the public sector: from problem to solution

Federal responsibilities, long procurement processes, complex legacy and scarce resources. You know the drill. We structure decisions, untangle interfaces, build data quality and deliver usable results in iterations - so that digitalization in administration brings tangible progress instead of just declarations of intent.

Typical stumbling blocks in digitalization projects:

  • Federal responsibilities

  • Procurement and compliance requirements

  • Legacy and isolated solutions

  • Inconsistent interfaces

  • Lack of resources and skills

  • Accessibility and usability

What we counter this:
  • Discovery & target image: sharpen goals, involve stakeholders, clarify processes/KPIs & compliance.
  • Process analysis & acceleration: Reduce throughput times, increase quality.
  • Architecture & concept development: reference architecture, security/data concept, procurement support.
  • Portals, specialist procedures & integration: Development and connection of interfaces/integration components.
  • CI/CD & quality assurance: test automation and security gates along the lifecycle.
  • Accessible UX: according to WCAG and BITV 2.0.
  • Legacy and isolated solutions: Software and data migration, modernization of legacy systems
  • Interoperability & standard APIs: for sustainable register and system coupling.

How we work with customers

  • A fleet of self-driving trucks from MAN on a spacious test site.
    MAN - ATLAS L4. Control Center for the autonomous truck
    To the MAN reference
    CloudData/Data PlatformsApps

    Control center for the technical monitoring of driverless trucks

    To the MAN reference

    UX design, product strategy, data structure, vehicle data visualization

    To the MAN reference

    Monitoring, remote support, mission management, reports for commercial autonomous transport solutions

    To the MAN reference
  • Header_NOW
    NOW: National Organization for Change in Mobility: development of a data warehouse system
    To the NOW reference
    CloudData/Data PlatformsIT Consulting & Strategy

    Data foundation for nationwide charging infrastructure in Germany

    To the NOW reference

    Cloud data warehouse for integration & analysis of many diverse data sources (AWS)

    To the NOW reference

    Solid architecture, single point of truth ensures data-based evaluation of charging station demand

    To the NOW reference
  • A shot from space with a view of the earth. A satellite hovers in the foreground. A forest fire can be seen on the ground below.
    OroraTech - Security & Compliance Support
    To the OroraTech reference
    CloudCybersecurityIT Consulting & Strategy

    Risk threat analyses for satellite startup

    To the OroraTech reference

    Security process definition, IT security risk register, action plan

    To the OroraTech reference

    Future-proof IT security for successful growth

    To the OroraTech reference
  • A modern high-rise building with an eye-catching orange-purple color gradient featuring a central, transparent exterior elevator unit.
    TK Elevator: Health Check Connectivity for the IoT gateway of elevators
    To the TKE reference
    CybersecurityIoTEmbedded Systems & Robotics

    IoT gateway (MAX Box) for data connection between elevator & IoT platform

    To the TKE reference

    Examination of code quality, architecture, operations & organization

    To the TKE reference

    Optimization of IoT gateway connectivity & digitalization of elevators

    To the TKE reference
  • A person stands on a platform at sunset with digitally superimposed graphics.
    inCTRL Solutions: Modernization of the IoT platform for water treatment plants
    To inCTRL reference
    CloudIoTIT Modernization

    IoT & software modernization, integration of new functions

    To inCTRL reference

    Data warehouse setup, integration of microservices, automated quality assurance, Continuous Integration & Continuous Deployment (CI/CD)

    To inCTRL reference

    Improved resilience, maintainability & further development capability of the platform

    To inCTRL reference
  • A woman wears VR goggles and lifts a silicone leg
    University Medicine Frankfurt - Mixed reality for the training of doctors
    To the Mixed Reality reference
    Digital Design/UX DesignAppsEmbedded Systems & Robotics

    Knee training simulator for technology-supported medical education

    To the Mixed Reality reference

    Mixed reality application combined with a haptic knee model, interactive training environment

    To the Mixed Reality reference

    Diagnostics on the human knee without simulated patients, simulation of various pathologies, real-time visualization of motion sequences

    To the Mixed Reality reference
  • Two women are standing in a workshop. One woman is holding a tablet in her hands.
    TÜV NORD GPT: Development of AI assistance
    See TÜV NORD reference
    AppsWeb & Portal PlatformsPublic/Administration

    Secure operation of AI in the European MS Azure cloud environment

    See TÜV NORD reference

    Frontend & backend via MS Azure App, "Chat with your PDF" for TÜV employees

    See TÜV NORD reference

    Quick implementation of new technologies (AI), strengthening knowledge management

    See TÜV NORD reference
  • Digikoo_Apple_vision_Pro_Header
    digikoo GmbH: Apple Vision Pro for city planners
    See digikoo reference
    Digital Design/UX DesignData/Data PlatformsApps

    Immersive 3D visualization of complex energy data on the Apple Vision Pro

    See digikoo reference

    Augmented reality, spatial computing, 3D map with detailed data & KPIs

    See digikoo reference

    Foundation for intuitive understanding of energy scenarios & well-informed decisions

    See digikoo reference
  • Header_It_goes_LOS
    Es geht LOS: Development of a cloud-based application for citizen participation
    See Es geht LOS reference
    CloudAppsWeb & Portal Platforms

    App for digitalizing lottery-based participation processes for municipalities

    See Es geht LOS reference

    Digital Garage, AWS Amplify & Google Maps integration, MVP in just 5 weeks

    See Es geht LOS reference

    Selection, contact & user management via the app: data-secure, efficient, user-friendly

    See Es geht LOS reference
  • Header_Global-Requirements-Planning-System-for-Workforce-2-16-9
    Global workforce planning system
    See reference
    CloudData/Data PlatformsPublic/Administration

    Centralized web-based IT system to replace individual isolated solutions

    See reference

    Event sourcing for planning & analytics, domain-driven design, cloud migration

    See reference

    Easy updates, expansion, maintenance, optimized security

    See reference
  • Woman smiling while driving into vehicle.
    DEKRA: Modern enterprise architecture thanks to co-creation
    See DEKRA reference
    CloudIT Consulting & StrategyIT Modernization

    Operational & technical harmonization of the legacy IT landscape

    See DEKRA reference

    Enterprise architecture as co-creation by the lead architects of all IT business units

    See DEKRA reference

    EA community worldwide for all operational units

    See DEKRA reference
  • Server room with green planting, demonstrating data platform for the Azure Cloud.
    digikoo: A data platform for the Azure Cloud
    See digikoo reference
    CloudData/Data PlatformsIT Consulting & Strategy

    Data-based information for planning & implementing the climate transition for the public sector & energy providers

    See digikoo reference

    Scalable foundation data platform on MS Azure for migrating & automating differently formatted geo-data into a structured data schema

    See digikoo reference

    Quality-checked data, provision in the form of the target data model, robust, scalable database & infrastructure

    See digikoo reference
  • A complex labyrinth of floating cloud paths that lead to a shiny, golden piggy bank in the middle.
    Travel information systems: 25 percent savings in cloud costs and stable operation thanks to FinOps
    To the FinOps reference
    CloudIT Consulting & StrategyWeb & Portal Platforms

    Alignment of the distributed travel information system with many data sources & target groups on the AWS cloud

    To the FinOps reference

    FinOps: cost transparency, cloud strategy, system & architecture design, usage-based operating times, early anomaly detection

    To the FinOps reference

    Cost transparency at team level, lean operating processes, robust observability

    To the FinOps reference

This is how we are proceeding with the digitalization of administration in Germany

Digitalization in administration is not a sprint, but a marathon with many stages. We support authorities and public organizations with a clearly structured approach - from analysis to operation. We always keep the goal in mind: effective services, stable systems and satisfied users. Step by step, comprehensible and compliant.

An infographic shows the process of the digitalization of public administration

Digitalization that stays - automation with a sense of proportion

Many administrative processes are still manual, slow and contain media disruptions. With targeted automation, low-code and AI platforms, we create efficient processes that reduce the workload on specialists and ensure quality - pragmatically, securely and comprehensibly.

Our approach is people-centered: Technology should support employees and citizens, not replace them. We design solutions that are barrier-free, user-friendly and sustainable. Together with partners such as StackIT, Aleph Alpha, Microsoft and AWS, we develop sovereign systems that remain open, interoperable and future-proof. This creates digitalization in administration that works and lasts.

Would you like to become a satisfied MaibornWolff customer yourself?

Frequently asked questions about digitization in administration

  • Which solutions support digitalization in transport?

    We support transport companies and ministries with data platforms and portal solutions - from control center integration to passenger communication. For a project sponsor for future technologies, we have set up a data warehouse that bundles data sources and promotes the expansion of the charging infrastructure in Germany. The result: networked systems, secure processes and a better basis for decision-making.

  • What role does AI play in the digitization of administration?

    AI helps where the data situation and processes allow it: Document classification, routing of applications, feedback analysis. With guardrails, GDPR-compliant storage and traceability. Not an end in itself - we only use AI where it brings real added value and noticeably reduces the workload.

  • What does digital transformation mean for public authorities?

    End-to-end digitization instead of islands of forms: simplify processes, record data once-only, harmonize registers, create cloud readiness, provide accessible interfaces; all compliant with OZG, NIS2, GDPR and the requirements of BITV 2.0.
  • How secure are digital management solutions?

    Security is our basic principle: security by design, zero trust, encryption, role rights, logging, pen tests. We are guided by ISO 27001 and BSI baseline protection and take GDPR and NIS2 into account. There is no such thing as absolute security - but there is a verifiable, robust level of protection.
  • How does digitalization succeed in the public sector with MaibornWolff?

    With a clear vision, lean architectures and iterative implementation. We modernize registers and interfaces, develop portals and specialist procedures and anchor security and accessibility. Independent of providers, with a focus on digital benefits - not more technology. This is how digitalization becomes effective in the public sector.

Know-hows on the topic of "Digitalization in administration"

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    From administration to production: continue to the next deep dive here

    Why MaibornWolff?

    As one of the most innovative IT service providers with a great passion for AI, we focus entirely on the project business and individual software development - without our own products. To stay at the forefront, we continuously invest in our team of digital technology engineers and develop digital solutions that are well thought-out, efficient and reduced to the essentials.

    Our principle: simplicity instead of complexity. We only develop what is really needed - tailor-made, useful and reliable. Our results speak for themselves. With over 800 large-scale systems and more than 10,000 person-years of experience in high-end software engineering, we are one of the few who can reliably implement even the largest and most complex IT landscapes. Thanks to close partnerships with leading hyperscalers, our customers operate their solutions in today's most modern and powerful environments.

    Less technology. Better Business.

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