Product Design
In product design, we focus on added value, measurability and users.
Good product design begins with a genuine understanding of user needs - and doesn't end with beautiful interfaces. We design digital products that work, inspire and create real added value. For people. For companies. For today - and tomorrow.
An outstanding user experience is an absolute must for digital products. Whether B2B or B2C, it is no longer about simply digitizing processes. It's about designing applications with sustainable added value.
Complex business processes must be examined from a user-centered perspective. By "users", we really mean everyone who comes into contact with them: End users, customer-facing specialist departments, developers. We product designers need to think about these perspectives together. When designing, concrete measurement criteria provide orientation. KPIs add facts to opinions.
Value driven. Evidence based. User centric. These are the building blocks we use to create a successful product experience.
Our path to the optimal user experience: How we work in product design
Right from the start of our projects, we keep the following questions in mind: What is the added value? How can it be measured? What do users expect?
Value driven
We are always chasing the greatest added value. Product value - with a recognizable product benefit and a roadmap, we provide security and guidelines for goal-oriented collaboration within the agile team.
Team value - together with our customers, we merge into highly efficient agile teams with clear roles and responsibilities, clear working methods and clear values.
Selected methods: Team Working Agreement, ID37, Product Vision Board, Stakeholder Mapping, Vision Statement
Evidence based
We work with hypotheses and rely on evidence. Qualitative and measurable indicators help to verify or falsify our hypotheses:
- How has the conversion rate changed as a result of this feature?
- How does this decision contribute to achieving our 'Definition of Success'?
- How does this feature help persona X to achieve their goals?
- Which features are used and how? How efficiently? Where do discontinuations occur?
Selected methods for business KPIs: Business Grid, Lean UX Canvas, Business Problem Statements, OKRs
Selected methods for product KPIs: system usability scale, HEART framework, data-driven RE/UX, benchmarking, customer survey, SWOT analysis, personas, proto-users / proto-companies
User centric
We work in a user-centered way. Through user research, we build up knowledge about users and their needs. We condense user needs into a design vision. This makes the target product tangible.
In the subsequent preparation phase, we develop customer journeys and information architecture. We set up the basic building blocks of a design system for efficient and consistent design and front-end development.
Selected methods: personas, mood boards, customer journey mapping, service blueprint, product branding, design sprint, device agnostic design, speculative design, tech analysis, SWOT analysis
User satisfaction binds users to a brand. User experience is THE decisive competitive factor.
Our references & projects
A reference is worth more than a thousand words. Luckily, we have dozens of them. Click through a selection of our most exciting projects and see for yourself!
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To the LEW referenceLechwerke: Brand4Future - Digital platform for the brand presenceDigital Design/UX DesignEnergyTo the LEW referenceRenewal of the digital brand presence for LEW, ÜWK & LVN
To the LEW referenceMulti-brand design system, headless CMS (Umbraco Cloud) & Next.js frontend, UX concept, uniform information architecture, usability tests
To the LEW referenceConsistent brand presence, efficient content maintenance, short loading times, better SEO visibility & accessibility
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To the NOW referenceNOW: National Organization for Change in Mobility: development of a data warehouse systemCloudData/Data PlatformsIT Consulting & StrategyTo the NOW referenceData foundation for nationwide charging infrastructure in Germany
To the NOW referenceCloud data warehouse for integration & analysis of many diverse data sources (AWS)
To the NOW referenceSolid architecture, single point of truth ensures data-based evaluation of charging station demand
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To the OroraTech referenceOroraTech - Security & Compliance SupportCloudCybersecurityIT Consulting & StrategyTo the OroraTech referenceRisk threat analyses for satellite startup
To the OroraTech referenceSecurity process definition, IT security risk register, action plan
To the OroraTech referenceFuture-proof IT security for successful growth
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To the Mixed Reality referenceUniversity Medicine Frankfurt - Mixed reality for the training of doctorsDigital Design/UX DesignAppsEmbedded Systems & RoboticsTo the Mixed Reality referenceKnee training simulator for technology-supported medical education
To the Mixed Reality referenceMixed reality application combined with a haptic knee model, interactive training environment
To the Mixed Reality referenceDiagnostics on the human knee without simulated patients, simulation of various pathologies, real-time visualization of motion sequences
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See Schöck Bauteile referenceSchöck components: Improvement of the requirements processIT Consulting & StrategyQuality EngineeringIT ModernizationSee Schöck Bauteile referenceImproved dimensioning software for the construction of load-bearing building components
See Schöck Bauteile referenceNew digital design approach, UX concepts, UI designs, user-centered focus
See Schöck Bauteile referenceHigher user satisfaction, better software with less effort
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See digikoo referencedigikoo GmbH: Apple Vision Pro for city plannersDigital Design/UX DesignData/Data PlatformsAppsSee digikoo referenceImmersive 3D visualization of complex energy data on the Apple Vision Pro
See digikoo referenceAugmented reality, spatial computing, 3D map with detailed data & KPIs
See digikoo referenceFoundation for intuitive understanding of energy scenarios & well-informed decisions
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See BMW Group referenceBMW Group: Replacement of a production-critical legacy systemIT Consulting & StrategyIT ModernizationManufacturingSee BMW Group referenceIT modernization, replacement of a 20-year-old legacy system
See BMW Group referenceStep-by-step migration to a modern, flexible architecture & platform
See BMW Group referenceHigh stability & reliability, long-term scalability
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See BMW referenceMixed reality: driving a real car in a virtual worldDigital Design/UX DesignAppsEmbedded Systems & RoboticsSee BMW referenceExperience a futuristic outdoor environment in the headset while inside a real vehicle interior
See BMW referenceReal-time 3D application, Unreal development, XR technology, game design, smart devices
See BMW referenceHigh-performance processing of vehicle signals for precise motion mapping for an immersive driving experience without motion sickness
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See KUKA referenceKUKA: Web interface for a new Human Machine InterfaceDigital Design/UX DesignEmbedded Systems & RoboticsWeb & Portal PlatformsSee KUKA referenceEasy & intuitive web UI for product control
See KUKA referenceDevelopment of HMI components & modules using Scrum
See KUKA referenceHigh user-friendliness, reliable operation, fast scalability & extensibility
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See MAN referenceMAN: Secure Software Development Life CycleCybersecurityIT Consulting & StrategyQuality EngineeringSee MAN referenceProtection of digitalized vehicles against virtual attacks & digital threats
See MAN referenceSSDLC in vehicle backend systems (UNECE R155), cybersecurity management system
See MAN referenceGuidelines, methodologies & tools for independent risk identification, assessment & treatment by employees
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See Bayernwerk referenceBayernwerk: Knowledge management via teamsCloudIT Consulting & StrategyIT ModernizationSee Bayernwerk referenceTeams app for service technicians
See Bayernwerk referenceUser-centered, intuitive UX/UI design
See Bayernwerk referenceIdentification & utilization of implicit knowledge within the company
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See KUKA referenceKUKA: UI/UX design for an app for load data analysis for industrial robotsDigital Design/UX DesignData/Data PlatformsAppsSee KUKA referenceWeb app to replace legacy systems for easier interaction between users & system
See KUKA referenceConversion from local processing with fat clients to a client-server application & migration to the cloud
See KUKA referenceData-based planning & calculation of different manufacturing scenarios & site-specific production costs
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See DEKRA referenceDEKRA: Modern enterprise architecture thanks to co-creationCloudIT Consulting & StrategyIT ModernizationSee DEKRA referenceOperational & technical harmonization of the legacy IT landscape
See DEKRA referenceEnterprise architecture as co-creation by the lead architects of all IT business units
See DEKRA referenceEA community worldwide for all operational units
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See digikoo referencedigikoo: A data platform for the Azure CloudCloudData/Data PlatformsIT Consulting & StrategySee digikoo referenceData-based information for planning & implementing the climate transition for the public sector & energy providers
See digikoo referenceScalable foundation data platform on MS Azure for migrating & automating differently formatted geo-data into a structured data schema
See digikoo referenceQuality-checked data, provision in the form of the target data model, robust, scalable database & infrastructure
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See SMA referenceSMA: Development of a Web UI for ennexOS platformDigital Design/UX DesignIoTWeb & Portal PlatformsSee SMA referenceCreation of a unified customer experience across all products, smooth generational transition for customers, secure, agile operation
See SMA referenceWebUI for the digitalization & automation of energy management processes, open-source solution for energy flow visualization
See SMA referenceEnergy flow & cost optimization, operational reliability, customer-friendliness
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See BMW Group referenceBMW Group: Virtual reality brings vehicle design to lifeDigital Design/UX DesignAppsVR/ARSee BMW Group referenceUnified platform for AR, VR & 3D real-time use cases: from planning to manufacturing
See BMW Group referenceDesign & virtual product experience, plugin-based process support
See BMW Group referenceVehicle experience already at an early stage, location-independent, cross-functional collaboration on the virtual model, savings on hardware prototypes
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To the FinOps referenceTravel information systems: 25 percent savings in cloud costs and stable operation thanks to FinOpsCloudIT Consulting & StrategyWeb & Portal PlatformsTo the FinOps referenceAlignment of the distributed travel information system with many data sources & target groups on the AWS cloud
To the FinOps referenceFinOps: cost transparency, cloud strategy, system & architecture design, usage-based operating times, early anomaly detection
To the FinOps referenceCost transparency at team level, lean operating processes, robust observability
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To the FinOps referenceSupply chain management: Reducing cloud operating costs by 50 percent with FinOpsCloudData/Data PlatformsIT Consulting & StrategyTo the FinOps referenceReduction of costs caused by over-dimensioning & manual processes, establishment of transparency
To the FinOps referenceTargeted process modernization, automation & rightsizing
To the FinOps referenceAnnual cloud operating cost reduction: 400,000 EUR, scalability, reliability
Let's get to know each other: A good start for product design
Every project starts with a first step. We offer you two lightweight formats with playful elements.
UX Trend Storming Workshop & Digital Garage
Would you like to expand the potential of your digital product? Spin ideas for the future together with us! In our one-day ideation workshop, we dive into the current UX and tech trends and identify the top 3 trends that are forward-looking for your product.
Do you have a product idea and don't yet know whether the market will take it up on a broad scale? Let us design the idea, implement it with a lightweight, low-code approach and test it on real users. You will receive a "real reaction" from the market efficiently and with minimal effort.