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AI agents

Lean, smart and made for your company

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DERTOUR
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DERTOUR
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Dräger Logo
kuka
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Mercedes
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DEKRA
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Volkswagen Logo
DEKRA
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AI agents from MaibornWolff - the perfect fit for your business

Would you like to automate your business processes and increase customer satisfaction in the process? Then we will work with you to develop AI agents that are precisely tailored to your processes - without unnecessary technological ballast, but with maximum added value for your business.

MaibornWolff accompanies you through all phases with an interdisciplinary team of experts: from a clear strategy and technical development to seamless integration into your existing systems. Always customized, efficient and geared towards your goals - in line with our guiding principle: Less Technology. Better Business.

Customized AI agents - because standard is not always enough

Our AI specialists combine expertise from three worlds: Artificial intelligence, cloud technologies and software development. This results in solutions that are not only technically impressive, but also prove themselves in practice: robust, scalable and future-proof.

Intelligence that fits

Our agents are tailored to your processes. They meet the highest standards of data protection, scalability and interoperability - and deliver reliable performance day after day, without breaks or after-hours.

Seamless integration

We integrate your AI agents directly into existing systems. Your workflows continue to run as usual, only faster, smarter and less stressful. And without having to rebuild familiar processes.

Measurable efficiency

We make success visible: KPIs show where you can save time, costs and nerves and still retain your customers for your brand. Our AI agents achieve different levels of autonomy - tailored to your needs.

Future-proof technology

We rely on scalable architectures and modern, interchangeable language models. This ensures that our AI agents remain fit even as requirements grow: today, tomorrow and the day after tomorrow. As reliable as on day one.

An abstract illustration shows a human figure made of geometric shapes in a scheme of pink and purple.
With the individual agent system, we can carry out our security updates with 100% accuracy - and our team has time to concentrate on the actual patches. Not a single engineer has to be distracted from their actual work.
A satisfied B2B customer from the industry

Have AI agents programmed: our range of services

We have been taking AI from buzzword to practice for over ten years. More than 70 successful projects later, we know: It's not just the technology itself that matters, but what your agents do in their day-to-day work and what benefits they bring to your business.

The focus is on agentic AI scenarios: In other words, AI agents that can interact independently, automate and make well-founded decisions.

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Conversational & Autonomous Agents

We develop agents that communicate and act independently. Whether chatbot, voice assistant or complex system agent: our solutions think for themselves, interact in a context-sensitive manner and access external tools and data as required.

Agentic Automation

Decision support through AI agents

Technological foundations for our AI agents

We use a reference architecture we have developed for AI agents, which consists of three central components, among other things. Your customized AI agents are created on this basis.

  • Language model: serves as a decision center. Modern language models enable logical conclusions, planning of complex tasks and processing of multimodal input (text, images, etc.). We use appropriate language models for the task at hand.
  • Orchestration layer: coordinates processes, manages states and resources. This layer controls the behavior of the agents using a framework tailored to your use case.
  • Tools: enable access to databases, documents or other data sources so that the AI agents can go beyond their basic language model capabilities.

7 steps to your ready-to-use AI agent

From the first flash of inspiration to the ready-to-use AI solution: we accompany you in seven clear steps: transparently, at eye level and with tangible results after each phase. So you always know where you stand, and we know together how to proceed.

The graphic shows a 7-step process for introducing AI agents – from recognizing potential to defining goals, developing a concept, empowering employees, building agents, and integrating systems, right through to secure operation.

Agentic AI as the basis for powerful AI agents

We turn simple voice bots into real team players: AI agents that work together in an agentic AI system, make decisions independently and implement tasks. They make multi-stage decisions on what the next action is and which sources are to be used for this, drawing on their integrated memory if necessary. For solutions that not only sound smart, but also have an impact in everyday life.

Interested? Contact us here without obligation.

Successful AI projects from our practice

Every company has its own challenges - and this is precisely where our strength lies. We do not develop off-the-shelf solutions, but design each AI project according to the individual goals and framework conditions. Our AI projects show how ideas become concrete results.

  • A robotic arm places precise digital data in a futuristic, dark room.
    Research: AI-supported robotics for employees with physical limitations

    With demographic change, employees with physical limitations need better support to remain productive. Assistance robots can help, but are not flexible enough. The KiRo4LeMi research project aims to use AI to dynamically adapt robots to individual changes in performance. Using digital models and "living personas", the AI optimizes robot operation in real time.

    See robotics reference
    Research: AI-supported robotics for employees with physical limitations
    3 years

    research project, funded by the Bavarian Ministry of Economic Affairs

    Design of the robot

    more individuality thanks to AI

    Digital twin

    helps to be able to react quickly during operation

    See robotics reference
  • A technician in a green Siemens jacket sits in front of a computer on a factory floor with industrial equipment in the background.
    Siemens: AI demand prediction platform for industrial production planning

    Siemens is looking to the future with the AI Demand Prediction Platform. Thanks to machine learning and AutoML, precise demand forecasts can be created for over 100 products and production can be better planned. Launched as a proof of concept, the platform quickly developed into a system that can be used productively. The self-service web application will soon be used in other plants.

    See Siemens reference
    Siemens: AI demand prediction platform for industrial production planning
    Project duration

    Since February 2022

    Proof of concept

    in a few weeks

    Time series prediction

    for 100 different products

    See Siemens reference
  • Two women are standing in a workshop. One woman is holding a tablet in her hands.
    TÜV NORD GPT: Development of AI assistance

    Find relevant information faster by chatting with documents? It's possible! The TÜV NORD GROUP uses GPT technology in the secure Microsoft Azure Cloud. With the aim of optimizing knowledge management and efficiency. The system enables new usage options within the testing group and is operated securely. Find out more about the innovative AI assistance system now.

    See TÜV NORD reference
    TÜV NORD GPT: Development of AI assistance
    Project duration

    since September 2023

    33.000

    GPT applications in the first month

    ChatGPT Model 4

    in the European Microsoft Azure Cloud

    See TÜV NORD reference
  • Server room with green planting, demonstrating data platform for the Azure Cloud.
    digikoo: A data platform for the Azure Cloud

    Structured geodata, automated quality assurance, seamless provision - we developed a powerful Snowflake data platform on Azure for Digikoo. It makes analysis easier for data scientists and lays the foundation for precise forecasts and new use cases.

    See digikoo reference
    digikoo: A data platform for the Azure Cloud
    5 months

    Project duration

    Climate change

    Plan digitally and implement efficiently

    Foundation data platform

    Microsoft Azure Cloud

    See digikoo reference
  • High-voltage power lines over a green field at sunset
    Bayernwerk: Knowledge management via teams

    Experience must not be lost - Bayernwerk digitizes the knowledge of long-standing employees. MaibornWolff designed an intuitive MS Teams app with a clear UX/UI. Close collaboration, lived Scrum values and user-centered development make the app a success. Promoting exchange, optimizing processes - this is how knowledge transfer works today.

    Read more
    Bayernwerk: Knowledge management via teams
    6 months

    Project duration

    Target:

    Identify implicit knowledge

    Requirements:

    a user-centered, intuitive and clear UX/UI design

    Read more

Typical challenges when introducing AI agents

AI agents have enormous potential - but in practice, similar obstacles keep cropping up. Companies are often faced with unclear objectives, have to deal with scattered data sources or must first build up the necessary understanding of AI internally. Regulatory requirements, non-scalable data architectures, unknown entry costs or the general question of how to get started also slow down many initiatives.

To ensure that innovative ideas do not fail in the face of reality, we support you wherever you need us: from the initial idea to the productive use of your agents.

Arrange your consultation appointment today!

How your company benefits from AI Agents

Whether medium-sized or large companies: Our AI agents help to streamline processes, reduce costs and make informed decisions faster. Because as soon as the obstacles are removed, you can get started with a pragmatic approach that leads to measurable benefits.
And that looks like this:

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Distribution

AI agents take over the pre-qualification of leads, automate quotation processes and prepare decisions based on data. This leaves your team more time for what no agent can replace: real customer relationships.

Customer support

Accounting & Administration

IT & Service Management

Manufacturing & Maintenance

Purchasing & Supply Chain

Management & Strategy

Current guides on the topic of artificial intelligence

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    Large Language Models

    Understanding and using LLMs: What they can do, where they can help – and how to get started.

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  • Roboterarm in Aktion mit Laser, symbolisiert präzise Automatisierung durch KI in der Produktion.
    AI in production

    Potential and areas of application for AI, tips and examples for sustainability.

  • Roboter in einer modernen Fabrikhalle, repräsentiert den Einsatz von KI in der Industrie.
    AI in industry

    How AI is driving innovation, efficiency and new technologies in industry.

  • Neonbeleuchteter Lagerbereich, symbolisiert systematische Bestandsverwaltung in Demand Forecasting.
    Demand Forecasting

    Better estimate customer demand: definition, methods and added value of demand forecasting.

  • Kristallkugel mit digitaler Stadt und Diagramm, symbolisiert Datenanalyse und Prognosen innerhalb Predictive Quality.
    Predictive Quality

    How predictive quality helps increase customer satisfaction and reduce production costs.

  • Person mit Kopfhörern am Laptop, symbolisiert Nutzung von KI-Use-Cases.
    AI-Use-Cases

    AI in practice: use cases from sales to production, with opportunities and obstacles.

    FAQ: Frequently asked questions about AI agents

    • What is an autonomous AI agent?

      An autonomous AI agent plans, decides and executes tasks independently - without dedicated prompts. It uses tools, accesses data, remembers contexts and adapts dynamically. These capabilities make it possible to take on complex processes that go far beyond simple chatbots.

    • What can AI do in controlling?

      AI in controlling recognizes patterns in large amounts of data, creates forecasts, automates reports and detects anomalies. In this way, it provides a sound basis for decision-making, saves time and increases accuracy - especially when it comes to forecasts, scenario analyses and budget deviations.

    • Are AI agents the future?

      AI agents are seen as a central component of the next wave of digitalization. They combine generative AI with automation, tool use and the ability to learn - enabling productive, interactive systems that control processes independently and bring real efficiency gains.

    • What is a prompt?

      A prompt is an explicit prompt that is used to control classic language models. Autonomous AI agents work differently: they plan their next steps themselves - without needing a prompt for each step.

    • Which tools do AI agents use?

      Which tools AI agents use depends heavily on the use case. For example, AI agents can access internal systems, control APIs, interact with databases or use external services such as calendars, email clients or Jira. The important thing is that they can use these tools independently and depending on the context.

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